Create Your Own AI Chatbot for Customer Service.
Instantly resolve 90% of your support inquiries with an AI powered chatbot that understands your business needs.
Why Use AIChatbot for Customer Service?
Here's how our AIChatbot can set up your business for success
24/7 Availability
Continuous availability leads to improved customer satisfaction, loyalty, and increased sales opportunities.
Analyze your prospects behaviors
Obtain valuable insights into visitor interactions, monitor geolocation data, and pinpoint areas for enhancing your business.
Automates the drafting of Email Support responses
With our AI automatic Email response drafting, say goodbye to long response time, overflowing mailboxes, and generic email support templates.
Cost Savings
AI Chatbot can handle a large number of customer inquiries without additional staffing costs.
Boost your sales by up to 5%
Elevate user engagement on your landing page by enabling visitors to inquire about products and services seamlessly.
Capture more leads generation
Watch as your customer interactions soar and your business captures more valuable leads effortlessly
Multilingual Support
Feel free to ask your questions in over 95 languages. It is accessible to users worldwide.
Integrate Anywhere
Embed custom chatGPT chatbot on your site or share it with others via URL, API, Slack, Zapier, etc.
GDPR Compliant & Security
AI Chatbot adheres to the core principles of GDPR regulations ensuring your content you have absolute control over your data.
How AIChatbot For Customer Service Works
Build no-code AIChatbot in less than 3 minutes
Upload File
Upload PDF, URL, Sitemap, Notion, or any format you choose.
Data are Processed
Your content is extracted and trained in seconds.
Embed on Website
Easily embed Custom chatGPT on your website and enhance customer service.
Why AIChatbot is better!
Reasons AIChatbot Offer a Superior Alternative to Traditional Rule-Based Chatbot
AIChatbot
Other Chatbots
Multilingual Support
Emotional Intelligence
Interaction responses
Learning and Adaptability
Complex Query Handling
AIChatbot integrates across major website builders
Easily deploy our AI-powered chatbot on any hosting platform for your website
AIChatbot Review
Frequently Asked Questions
What is AIChatbot
AIChatbot is an ai powered conversational chatbot builder for customer service. AIChatbot enables you to create a custom GPT chatbot trained from your own data. This is achieved by uploading your website URL, PDF files, or sitemap. The AIChatbot can respond to customer inquiries in multiple languages and provides the convenience of embedding the chatbot widget directly onto your website
Do I need to know how to code to use AIChatbot?
No, AIChatbot is a no-code tool designed for users without coding knowledge.
What sets AIChatbot apart from ChatGPT?
While ChatGPT relies on publicly available information to generate responses, AIChatbot leverages your uploaded data to deliver accurate replies.
Who are the ideal customers for the AIChatbot?
AIChatbot's ideal customers are website owners who require online customer support such as E-commerce, SaaS, Agencies. Education portals, Information portals, Travel & Hospitality, Healthcare, Finance & Insurance, Proffesional service providers etc.
What types of data can I utilize for the AIChatbot?
You have the flexibility to import various file formats like PDF, CSV, DOC, and more. Our system will scrape the content for you. If you have any other specific content that needs to be imported, please feel free to contact us.
Can I embed AIChatbot into my website?
Absolutely! We offer the functionality to seamlessly embed the AIChatbot into your product using a single line of code.
Can AIChatbot respond to questions that are not part of my data?
By default, AIChatbot will only search for answers within the provided data. Nevertheless, you have the option to modify this behavior by adjusting the system prompt.
What version of ChatGPT would my bots be using?
We use the GPT 3.5 turbo model from OpenAI by default to answer questions. However, you can request to use GPT-4 as an alternative
Is it possible to view the questions that people are asking my bots?
Certainly! Once you log into your account, you can access the conversations view to see the questions being asked.
What makes AIChatbot different from other ChatGPT-based customer support?
AIChatbot distinguishes itself from other AI chatbots through its cutting-edge Natural Language Processing (NLP) capabilities, which prioritize comprehending the underlying meaning of user inputs rather than merely their surface expressions.It excels at addressing spelling and grammatical errors, syntax mistakes, and colloquial language, but what sets it apart is its ability to not only automate text-based responses but also generate email responses for all email queries and tickets, streamlining lead generation processes.All of this is achieved with significantly less involvement from your team, in stark contrast to other alternatives that demand countless hours for composing and responding to just 30% of email queries.Our primary focus is on the quality of the responses AIChatbot generates, recognizing this as a major challenge for customer support teams.
Can I integrate my Helpdesk or CXM (Zendesk, Freshdesk, Intercom, etc.) with AIChatbot?
Yes, we may do a manual custom integration with your current Helpdesk or CXM. We will need access to your API keys and ticket database in order to proceed with the integration. Feel free to contact us
Do you take any responsibility if the generated answer from AIChatbot is not correct or not as expected?
We do everything possible to make AIChatbot generate answers with top-level accuracy. At the same time, the quality of answers depends on the fullness of provided knowledge or databases as AIChatbot algorithms generate replies based on these data.
I have never tried any automation before because I am afraid of using AI while answering to the customers. How can I make sure that AIChatbot's answers will be acceptable to my clients?
We try to leverage the latest breakthroughs in AI which enable a true understanding of your users. We can't guarantee that AIChatbot's generated answer will be 100% equal to real human ones but are improving our algorithms from day to day to have more accurate and human-like conversations
Do you or OpenAI retain and train future versions of GPT with your data?
OpenAI only retains context for 30 days and does not train their models with the context you provide
How do you ensure its protected against prompt injection attacks
We have an implementation in the backend that takes care of prompt injection. However, AIChatbot only uses your content to provide answers, and will not pull from Chat GPT's general knowledge.
Can I personalize the chatbot for my brand?
Yes, you can personalize AIChatbot to create a branded experience for customers and customize the logo, background color, or image to align with your brand's visual identity.
How do we contact support?
You can reach out to our support team through chat or by sending an email to admin@aichatbot.so or use the Email tab at the chatbot to send us a message.
Should we retrain the chatbot when new website contents are added?
Yes, and it's very simple, Click 'History' on the side menu, and on the top right, click 'Bot settings' then click ' Retrain bot'. Then the chatbot retrains itself by updating and syncing all the new data sources.
Can the user transfer a Chatbot to human?
Yes you can, you contact human support by switching to Email next to the chatbot tab and we will respond back to you as soon as possible
Would all my bot have Data Synced or the bot data will be unique to each Bot?
Your personal info is unique to each bot you use. When you add content to a bot, it only syncs with that specific one. If you want the same content for another bot, you have to add it manually. I hope this clarifies things.
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