Handle Your Customer Support and Lead Generation Efforts with AI Chatbot
- Automate 90% of Customer Inquiries for Effortless Operations - Enhance Productivity and Cut Costs Efficiently - Deliver a 5-Star Customer Experience Crafted for Ecommerce Excellence
Why Choose an Ecommerce AI Chatbot for Customer Support?
Discover the revolutionary advantages of integrating our AI Chatbot into your ecommerce business for unparalleled success.
Automated Ticket Resolution
Effortlessly automate 90% of support tickets, resolving the majority seamlessly while expertly addressing more complex cases with human intervention. From order tracking to handling returns, refunds, and complaints – our AI Chatbot has you covered.
Comprehensive Order Management
Streamline order tracking, returns, and refunds handling, ensuring efficient management of complaints and providing swift resolutions.
Simplified Product Purchases
Elevate the customer journey for a smoother purchasing experience. Improve conversion rates by offering a personalized touch similar to in-store assistance. Provide product recommendations, address inquiries, and facilitate easy product comparisons.
AI-Powered Upselling
Boost your average order value through targeted upselling techniques. Engage customers with personalized messages triggered by specific actions such as adding to cart, exploring product pages, encountering cart abandonment, or completing orders. Leverage Smart Bundling, Historical Upselling, and Essential Upselling for impactful results.
Email Support Automation
Streamline your email support with AI automatic email response drafting. Say goodbye to lengthy response times, overflowing mailboxes, and generic email support templates.
GDPR Compliant & Secure
Our AI Chatbot adheres to the core principles of GDPR regulations, ensuring you have absolute control over your data, providing peace of mind regarding content security and compliance.
Trusted by these leading companies
How AI Chatbot For Customer Service Works
Build no-code AI Chatbot in less than 3 minutes
Upload File
Upload PDF, URL, Sitemap, Notion, or any format you choose.
Data are Processed
Your content is extracted and trained in seconds.
Embed on Website
Easily embed Custom chatGPT on your website and enhance customer service.
Why AI Chatbot is better!
Reasons AI Chatbot Offer a Superior Alternative to Traditional Rule-Based Chatbot
AI Chatbot
Other Chatbots
Multilingual Support
Emotional Intelligence
Interaction responses
Learning and Adaptability
Complex Query Handling
AI Chatbot integrates across major website builders
Easily deploy our AI-powered chatbot on any hosting platform for your website
AI Chatbot Review
Luke Smith
"AI Chatbot exceeded my expectations in handling customer support. I like most the ai email support drafting that has helped me to quickly respond to email tickets faster. The team behind AI Chatbot is very responsive to any concerns I have. AI Chatbot is a must have for any onw looking to steam-line and improve their customer service"
Campbell
"Subscribing to AI Chatbot was one of the best decision I made for my online business, it saves me a lot of time automating most of my customer support inquires. The team is very responsive, and problems get quickly fixed and new features are rolled out very often, I highly recommend them"
Davis
"I'm genuinely impressed with the customer service the team provides. What stands out for me is how they've made integrations a breeze, and as one who loves simplicity on platforms, this is just fantastic! If you`re in the market for this kind of solution, I highly recommend you give AIchatbot a serious look, You won`t be disappointed!"
James Brian
"AI Chatbot is efficiency is unrivaled. It has the capacity to automate drafting email support responses at a speed ten times faster than traditional methods, effectively eliminating long email response times and the use of generic templates. This feature alone is a boon for businesses looking to streamline their customer support. Its customer service offering is fast, multilingual, and efficient 24/7 with their support with superior NLP capabilities."
Miller
"Wow I love the innovation and idea behind this amazing product, much better than our chatbots. its quick response timing is fast and accurate, the chatbot has been a super power for my customer support team and it allows me to prospects in various languages in different time zones, its basically we now have 24/7 customer support presence"
Moore
"Very intuitive. I tried 4-5 languages and yes it works as it should. The mail drafting is amazing (and honestly a bit terrifying). I choose this one because it has a more possibilities to personalize than the other I tried."
Pricing
Find out what plans suit your business needs more!
Basic
$19 / month
- Supports PDF, CSV, TXT, DOCX, etc
- 1 chatbot
- 2,000 message credit /month
- AI email responder
- 8MB storage per bot
- 100 web pages
- Embed on unlimited websites
- Capture leads
- API Access
- Analytics
- WhatsApp integration coming soon
- Messenger integration coming soon
Standard
$49 / month
Popular choice- Everything in Basic Plan Included
- 2 chatbots
- 5,000 message credit /month
- 16MB storage per bot
- 1000 web pages
- Team access
- Choose GPT-4
Premium
$99 / month
- Everything in Basic and Standard Plan Included
- 5 chatbots
- 10,000 message credit / month
- 2,500 web pages
- Team access
- 32MB storage per bot
- Choose GPT-4
Elite
$399 / month
- Everything in Basic, Standard and Premium Plans Included
- 40,000 message credits/month included (Messages over the limit will use your OpenAI API Key)
- 10 chatbots
- API Access
- Remove AIChatbot branding
- Team access
- 10,000 web pages
- 64MB storage per bot
- Choose GPT-4
Frequently Asked Questions
What is AI Chatbot
AI Chatbot is an ai powered conversational chatbot builder for customer service. AI Chatbot enables you to create a custom GPT chatbot trained from your own data. This is achieved by uploading your website URL, PDF files, or sitemap. The AI Chatbot can respond to customer inquiries in multiple languages and provides the convenience of embedding the chatbot widget directly onto your website
Do I need to know how to code to use AI Chatbot?
No, AI Chatbot is a no-code tool designed for users without coding knowledge.
What sets AI Chatbot apart from ChatGPT?
While ChatGPT relies on publicly available information to generate responses, AI Chatbot leverages your uploaded data to deliver accurate replies.
Who are the ideal customers for the AI Chatbot?
AI Chatbot's ideal customers are website owners who require online customer support such as E-commerce, SaaS, Agencies. Education portals, Information portals, Travel & Hospitality, Healthcare, Finance & Insurance, Proffesional service providers etc.
What types of data can I utilize for the AI Chatbot?
You have the flexibility to import various file formats like PDF, CSV, DOC, and more. Our system will scrape the content for you. If you have any other specific content that needs to be imported, please feel free to contact us.
Can I embed AI Chatbot into my website?
Absolutely! We offer the functionality to seamlessly embed the AI Chatbot into your product using a single line of code.
Can AI Chatbot respond to questions that are not part of my data?
By default, AI Chatbot will only search for answers within the provided data. Nevertheless, you have the option to modify this behavior by adjusting the system prompt.
What version of ChatGPT would my bots be using?
We use the GPT 3.5 turbo model from OpenAI by default to answer questions. However, you can request to use GPT-4 as an alternative
Is it possible to view the questions that people are asking my bots?
Certainly! Once you log into your account, you can access the conversations view to see the questions being asked.
What makes AI Chatbot different from other ChatGPT-based customer support?
AI Chatbot distinguishes itself from other AI chatbots through its cutting-edge Natural Language Processing (NLP) capabilities, which prioritize comprehending the underlying meaning of user inputs rather than merely their surface expressions.It excels at addressing spelling and grammatical errors, syntax mistakes, and colloquial language, but what sets it apart is its ability to not only automate text-based responses but also generate email responses for all email queries and tickets, streamlining lead generation processes.All of this is achieved with significantly less involvement from your team, in stark contrast to other alternatives that demand countless hours for composing and responding to just 30% of email queries.Our primary focus is on the quality of the responses AI Chatbot generates, recognizing this as a major challenge for customer support teams.
Can I integrate my Helpdesk or CXM (Zendesk, Freshdesk, Intercom, etc.) with AI Chatbot?
Yes, we may do a manual custom integration with your current Helpdesk or CXM. We will need access to your API keys and ticket database in order to proceed with the integration. Feel free to contact us
Do you take any responsibility if the generated answer from AI Chatbot is not correct or not as expected?
We do everything possible to make AI Chatbot generate answers with top-level accuracy. At the same time, the quality of answers depends on the fullness of provided knowledge or databases as AI Chatbot algorithms generate replies based on these data.
I have never tried any automation before because I am afraid of using AI while answering to the customers. How can I make sure that AI Chatbot's answers will be acceptable to my clients?
We try to leverage the latest breakthroughs in AI which enable a true understanding of your users. We can't guarantee that AI Chatbot's generated answer will be 100% equal to real human ones but are improving our algorithms from day to day to have more accurate and human-like conversations
Do you or OpenAI retain and train future versions of GPT with your data?
OpenAI only retains context for 30 days and does not train their models with the context you provide
How do you ensure its protected against prompt injection attacks
We have an implementation in the backend that takes care of prompt injection. However, AI Chatbot only uses your content to provide answers, and will not pull from Chat GPT's general knowledge.
Can I personalize the chatbot for my brand?
Yes, you can personalize AI Chatbot to create a branded experience for customers and customize the logo, background color, or image to align with your brand's visual identity.
How do we contact support?
You can reach out to our support team through chat or by sending an email to admin@aichatbot.so or use the Email tab at the chatbot to send us a message.
Should we retrain the chatbot when new website contents are added?
Yes, and it's very simple, Click 'History' on the side menu, and on the top right, click 'Bot settings' then click ' Retrain bot'. Then the chatbot retrains itself by updating and syncing all the new data sources.
Can the user transfer a Chatbot to human?
Yes you can, you contact human support by switching to Email next to the chatbot tab and we will respond back to you as soon as possible
Would all my bot have Data Synced or the bot data will be unique to each Bot?
Your personal info is unique to each bot you use. When you add content to a bot, it only syncs with that specific one. If you want the same content for another bot, you have to add it manually. I hope this clarifies things.
Get in touch
Reduce your support volume and increase your conversion rate via conversational AIChatbot.
Sign up today and create your first AIChatbot in less than 3 minutes.
